Skip to main content

Creating Innovative Technology Solutions for Real Business Problems

Services

delivering quality work to meet your needs

Transforming your business with Salesforce

We have a wide-range of experience in designing, building, and implementing automation solutions that suit a variety of business needs using the Salesforce platform. As a Salesforce Cloud Alliance Partner, we understand your business requirements, challenges and key success factors and we create a solution to transform your business. We are committed to your long-term success with salesforce.com by providing the full range of consulting services, from custom code development, to legacy data migration, post go-live administrative support and personalized training.

Leveraging the power of Salesforce

Our experienced team of analysts and developers has been leveraging the power of Salesforce to help businesses take full advantage of their CRM to achieve greater success. We’re experts in delivering a variety of Salesforce-based solutions to automate workflows, improve customer relations, analyze metrics and KPIs, integrate third-party tools, and so much more.

Gain greater insight

As Data Scientists/Artists, we help you understand your data assets, producing everything from simple, understandable infographics for a broad audience to interactive web visualizations for subject matter experts. We help you use data, analytic models and stunning visualizations to understand the dynamics of your organization, optimize workflow, and improve decision making over time.

Services

delivering quality work to meet your needs

salesforce implementation

Transforming your business with Salesforce

We have a wide-range of experience in designing, building, and implementing automation solutions that suit a variety of business needs using the Salesforce platform. As a Salesforce Cloud Alliance Partner, we understand your business requirements, challenges and key success factors and we create a solution to transform your business. We are committed to your long-term success with salesforce.com by providing the full range of consulting services, from custom code development, to legacy data migration, post go-live administrative support and personalized training.

salesforce development & customizations

Leveraging the power of Salesforce

Our experienced team of analysts and developers has been leveraging the power of Salesforce to help businesses take full advantage of their CRM to achieve greater success. We’re experts in delivering a variety of Salesforce-based solutions to automate workflows, improve customer relations, analyze metrics and KPIs, integrate third-party tools, and so much more.

data analytics & visualization

Gain greater insight

As Data Scientists/Artists, we help you understand your data assets, producing everything from simple, understandable infographics for a broad audience to interactive web visualizations for subject matter experts. We help you use data, analytic models and stunning visualizations to understand the dynamics of your organization, optimize workflow, and improve decision making over time.

Expertise

expert knowledge for the latest tools

Portfolio

our work speaks for itself

See all

Kindred Home Care

home care CRM implementation & development

Medical and Life Care Consulting

nurse management CRM development

Total Homecare Solutions

 remote monitoring services CRM implementation & development

Profitability Insights

data visualization and analysis

Health & Workforce Planning

healthcare recruiting CRM development

Team

you'll love working with our people

Rick Coates

lead developer &
technology solutions analyst

Rick has been building web sites and applications for over three decades. He believes in starting with a business problem and building a technology-based solution to solve it, rather than starting with some “new and neat” technology and trying to find some place to use it.

His singular passion is designing beautiful web and mobile user experiences (UX), for everything from simple business sites to full enterprise-class apps.

Fun facts: Rick can barely think, let alone speak, without a whiteboard. He owns more task management apps than any sensible person should and he is a decent guitar player when he lets his alter-ego, Brat-Boy, play.

Patricia Crain

project manager & business analyst

Patricia is a multi-talented multi-tasker with experience with just about anything you can do with a laptop. She knows databases and customer relationship management software – she handles data like putty in her hands.

Patricia is an expert at translating a client’s needs into an achievable solution – if there is a will, Patricia will find a way. She organizes the team to oversee projects from design to deployment, always keeping the client in the know.

Fun facts: She has a huge dog who’s named after a Yakuza gangster in a Japanese film, loves art history and yes, that hair is real.

Laura Townend

data & design solutions analyst

Laura is a task master who loves getting things done. She is a quick learner, able to absorb information and then spit it back out with the user in mind. Her goal is to build solutions that make things simpler for the end user.

Able to think abstractly and visualize data, she likes to brainstorm solutions that are both functional and aesthetically pleasing. Whether its designing a website or creating process automations, Laura is all about making technology work for everybody.

Fun facts: Laura is a bit of a geography nerd and is known to spend her leisure time reciting the capitals of every UN recognized sovereign nation for kicks.

Jay Patel

salesforce developer

Jay is a dedicated and dynamic Salesforce Developer with an aptitude for transforming ideas into reality through code. Challenges are mere stepping stones for Jay.

Jay's fingers dance across the keyboard, weaving intricate codes and building innovative Salesforce solutions that transform the way businesses operate. With a robust command of Apex, Lightning Web Components, and declarative tools, Jay turns complex business requirements into elegant, user-friendly applications.

Fun fact: Jay is an absolute pro at cooking spicy curries and has even won a local cooking competition with his secret recipe for "City-Special Bhindi Masala"!

Devleena Paul

project manager & scrum master

Devleena is a real go-getter who is comfortable doing just about anything to keep her team humming while juggling projects in an agile setting. If you find her obnoxiously satisfied, chances are she's helped her team achieve a new milestone.

She’s a whiz when it comes to IT management and handling expectations is like a piece of cake for her. With astute analytical and problem-solving skills, she’s a pro at establishing trusted working relationships, meeting stakeholder expectations and adhering to client needs. Devleena is ever curious, always keen to learn and expand her knowledge of the products and systems that she and her team use.

Fun fact: Devleena is a thriller buff who's always backpack-ready. She's got the wanderlust bug, having visited 12 countries and explored all the places featured in Dan Brown’s “Angels and Demons” which is commemorated with a Bernini Angel masterpiece!

Arturo Castellon

developer & software consultant

Arturo is a software developer with experience in various programming languages including c#, Java, javascript, Apex and PHP. He enjoys working on challenging projects, always in the mindset of delivering high quality work.

Fun fact: Arturo loves playing with his two boys building grand Lego creations.

Emily Castellon

quality assurance consultant

Emily has a head for details. She likes to find and tease out problems so the devs have the best information to work with. She is dedicated to the client receiving thoroughly tested products, ready to use.

Fun fact: Emily trained as a chemist and is always interested in learning more about the chemistry all around us.

Contact

got a project for us?

    Name

    78 Milltown Blvd, Unit 5, St. Stephen, NB

    reachus@jacketscreative.com

    506-921-2010